Fingerprint reader does not work after uninstalling antivirus software in Windows 8. By using a fingerprint reader with HP SimplePass, when one of the children is ready to log in, they simply scan their finger and the security protection program identifies them and logs on to the proper account. The biometric device is the hardware that controls the fingerprint reader. HP Fingerprint Reader Software. Cleaning the fingerprint reader Periodically clean the fingerprint reader sensor to remove dirt and oil. To use a fingerprint reader, there must be at least one Windows User account, and that account should require a password to log on to Windows. Click here for instructions on removing the battery.

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Keyboard replacement Place the keyboard upside down on the top cover. Modify your browser’s settings to allow Javascript to execute.

Note the version number and date. If you are logged on to the correct Windows user account, click Next.

Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices. The driver version is displayed.

In the Device Managerclick Biometric or Biometric Devices to expand the list of recognized biometric sensor devices.

In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit. Installing or updating required software for SimplePass The fingerprint reader drivers and the security applications are designed to senosr on specific models and operating systems. If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled.


HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

The End user should have familiarity with system hardware and software requiring repair. If a part is listed as “Yes” under “Requires Return” then the defective part needs to be returned to HP.

Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. Under System Configurationlook for a Biometric Device option; if it exists, enable it. Modify your browser’s settings to allow Javascript to execute. HP Fingerprint Reader Software. If you are not logged on to the correct Windows user account, select Exit this Wizard and create new Windows User account.

When a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to logon to those applications and web sites.

Hp compaq nx fingerprint sensor driver commit error

Click OK and close Device Manager. Backing up and restoring SimplePass fingerprint configuration in Windows 7 or Vista Many applications and web sites use unique user names and passwords to protect personal identity and data. Tools required P0 Phillips-head screwdriver. To test the fingerprint reader password management, go to Testing the SimplePass fingerprint reader password management function in Windows 7 or Vista.

The Password Manager collects the Username, a password, and any other required values for logging in. After updating the access manager, cokpaq the access manager online help for information to set it up. Logon nx620 contain user’s names and passwords for secure applications and web sites that you register with the access manager.


If the issue is not resolved by downloading the software as described in the compsq paragraph, continue with the steps that follow in this document. Find new device drivers if you fingerprknt operating systems. Fingerprint reader does not work after computer wakes from Sleep mode in Windows 8 If the fingerprint reader does not work after the computer wakes from Sleep mode, change the Power Management setting in device properties.

The senssor of the fingerprint-based security system are designed to work on specific computer models and with specific operating systems. Europe, Middle East, Africa.

The SimplePass icon is displayed on the start screen but SimplePass does not open when the icon is clicked. Once a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites.

HP Compaq nx Notebook PC – Removing and Replacing the Keyboard | HP® Customer Support

HP recommends Windows Hello as the access manager software for the fingerprint reader feature. Download is free of charge.

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